Configuring Live Platform

Live Platform Configuration page lets you configure connection settings to external services.

To configure Live Platform:
1. Open the Live Platform Configuration page (System Menu > Administration tab > Live Platform Configuration).

2. Configure parameters according to the table below.

Parameter

Description

General Settings

Service Request URL

URL for connecting to AudioCodes Services Portal (Service Request link in Live Platform interface).

Service Request Password

Password for connecting to AudioCodes Services Portal (Service Request link in Live Platform interface).

Interaction Insights Azure App URL

URL of the Interaction Insights Portal on Azure.

Device Manager Aggregator URL

URL of the server running the Device Manager Aggregator (see also Configure Aggregator).

IAM Hostname

The Hostname of the IAM server.

IAM Client ID

The Client ID of the IAM registration.

Change IAM Client Secret

The Client Secret of the IAM registration.

Power BI Settings

Cloud URL

URL for connecting to Microsoft Power BI platform (https://login.microsoftonline.com).

MS Tenant ID

Microsoft Azure Tenant ID where the Power BI platform is installed.

Client ID

Client ID of the Power BI registration.

Client Secret

Client Secret of the Power BI registration.

Enable Power BI

Enables the Power BI connection.

Metering Configuration

Enabled Metering

Enables the metering feature (see Metering Reports).

Metering URL

The URL of the server running the Metering service.

Metering ID

The Metering tag (Live Setup ID) configured in the Entity details for the managed tier:

Adding Service Provider Tenants
Adding Channels
Adding Customers

Change Metering Access Token

The metering server public key by default is hard-coded. This field enables you to update the key.

Last Login Status

Status of the connection with the Metering server.

Last Usage Report Status

Status of the last Usage report that was sent to the Metering server. Successful indicates that the report was successfully sent.

Last Successful Usage Report Time

Time when the last successful Usage report was sent to the Metering server.

Last Usage Report Sent Attempt Time

Time when the last Usage report was sent to the Metering server (both Successfully and unsuccessfully).

Send Report

Reports are sent to the Metering server by default daily at 1200 PM. This option enables the immediate sending of a report.